Indies in Harrogate Pt 4: What can we do?

This is part 4 of a 5 part blog about the situation for independent businesses in Harrogate as we head into the summer of 2017.  If you’d like to head back to the first post click here. I’ve tried to write down what I think different readers might be able to do about this situation this includes…

Indies in Harrogate Pt.3: Who else’s fault is it?

This is part 3 of a 5 part blog about the situation for independent businesses in Harrogate as we head into the summer of 2017.  If you’d like to head back to the first post click here. We’ve given the council a kicking (fairly or not) but there are more groups to consider, let’s have a…

Indies in Harrogate Pt 1: What’s Happened?

Background I write this blog in a week where we have lost two indie businesses amongst the Harrogate hospitality community, they are very different and likely closed for very different reasons.  I’ve started writing it 3 or 4 times over the last few years but this time I really felt like something needed to be…

Independent Food and Drink in Harrogate: #BEF2017

So you’re coming to Harrogate at the end of the week for the Business Excellence Forum #BEF2017.   Welcome to our beautiful town.  I am Paul Rawlinson, owner of Baltzersen’s and Norse, resident of Harrogate and your self-appointed guide of how to find independent food and drink options whilst you are visiting. I look forward to joining you at the…

Dynamic Pricing: How did that work out?!

The idea of altering price based on demand (dynamic pricing) is not new to other sectors and clearly works when done right.  In fact through the use of early-bird deals, set menus, voucher sites and other methods hospitality business are using similar methods to alter their pricing at different times of the day/evening and also days…

Credit card details: Why take them?

Introduction In December 2015 on the back of a particularly bad run of late cancellations and ‘no shows’ we took the decision to start taking credit card details in order to secure table reservations at our restaurant Norse.  What follows is some of the reasoning behind that decision, the factors you need to consider and…