Tipping in UK Restaurants: Time for a Change?

Tipping in UK Restaurants: Time for a Change? The news cycle is churning through some classic hospitality industry debates at the moment. Only the other week tap water was on the agenda and I wrote my take on that issue here.  This morning the business secretary Sajid Javid has announced the government is taking a stance…

Credit card details: Why take them?

Introduction In December 2015 on the back of a particularly bad run of late cancellations and ‘no shows’ we took the decision to start taking credit card details in order to secure table reservations at our restaurant Norse.  What follows is some of the reasoning behind that decision, the factors you need to consider and…